Goutille

PRIVACY POLICY

Last updated : 29/08/2025

1. DATA CONTROLLER

Corporate name : Goutille

Legal form : SAS

Registered office address : 128 Bis Av. Jean Jaurès 94200 Ivry-sur-Seine

SIRET : 328 340 187 00058

Phone : + 33 6 22 22 98 34

Email : sebastien.torche@goutille.com

As data controller, we are committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act.

2. DATA COLLECTED AND PURPOSES

2.1. Contact form

Data collected :

  • First and last name
  • Email address
  • Message or request

Processing purposes :

  • Respond to your information requests
  • Contact you to clarify your request
  • Ensure follow-up of your request

Legal basis : Legitimate interest (responding to prospect inquiries).

2.2. Quote request form

Data collected :

  • Personal information: name, first name, email address, phone
  • Event details: planned date, venue, number of guests
  • Type of service desired (cocktail, meal, wedding, catering, etc.)
  • Estimated budget
  • Dietary preferences and special requirements
  • Additional information about your event

Processing purposes :

  • Establish a personalized quote adapted to your needs
  • Offer you services that match your expectations
  • Manage the pre-contractual commercial relationship
  • Plan and organize your event

Legal basis : Legitimate interest and pre-contractual measures at the request of the data subject.

2.3. Customer relationship management

Data collected :

  • Complete contact details (name, address, phone, email)
  • History of services provided
  • Preferences and consumption habits
  • Contractual documents and invoices
  • Evaluations and feedback

Processing purposes :

  • Execute service contracts
  • Ensure monitoring and quality of our services
  • Manage billing and payments
  • Comply with our accounting and tax obligations
  • Improve our services
  • Manage complaints and after-sales service

Legal basis : Contract execution and legal obligations.

3. DATA RECIPIENTS

Your personal data is primarily intended for our company's internal services (sales, administration, management).

It may also be shared with :

Our service providers** (only with your prior consent) :

  • Photographers and videographers
  • Musicians and DJs
  • Decorators and florists
  • Equipment rental companies (furniture, tableware, etc.)
  • Partner reception venues

Competent authorities :

  • Upon judicial requisition
  • Within the framework of legal obligations

4. RETENTION PERIOD

Prospects (without order) :

  • Contact forms: 3 years after last contact
  • Quote requests without follow-up: 3 years after request

Customers :

  • Commercial and management data: during the contractual relationship + 5 years
  • Accounting documents and invoices: 10 years (legal obligation)
  • Payment data: time necessary for processing + dispute deadlines

5. YOUR RIGHTS

In accordance with GDPR and the Data Protection Act, you have the following rights :

5.1 Right of access (Article 15 GDPR)

You can obtain confirmation that we process your data and access this data.

5.2 Right of rectification (Article 16 GDPR)

You can request correction of your inaccurate or incomplete data.

5.3 Right to erasure (Article 17 GDPR)

You can request deletion of your data in certain cases :

  • The data is no longer necessary
  • You withdraw your consent
  • Your data has been subject to unlawful processing

5.4 Right to restriction of processing (Article 18 GDPR)

You can request restriction of processing in certain cases.

5.5 Right to data portability (Article 20 GDPR)

You can retrieve your data in a structured and commonly used format.

5.6 Right to object (Article 21 GDPR)

You can object to the processing of your data for legitimate reasons.

5.7 Right to withdraw your consent

You can withdraw your consent at any time for processing based on consent (newsletter, non-essential cookies).

How to exercise your rights :

  • Email : sebastien.torche@goutille.com
  • Postal mail : 128 Bis Av. Jean Jaurès 94200 Ivry-sur-Seine

For any request, please specify :

  • Your name, first name and contact details
  • The precise subject of your request
  • A copy of your ID (for verification)

We undertake to respond to you within a maximum period of one month.

6. DATA SECURITY

We implement appropriate technical and organizational measures to ensure the security of your personal data and protect it against :

  • Accidental or unlawful destruction
  • Accidental loss
  • Alteration, dissemination or unauthorized access
  • Any other form of unlawful processing

Measures implemented :

  • Access limited to authorized persons only
  • Regular updating of security systems
  • Subcontracting agreements compliant with GDPR

7. POLICY MODIFICATIONS

This privacy policy may evolve, particularly in case of :

  • Evolution of our services
  • Evolution of regulations
  • Improvement of our practices

In case of substantial modification, we will inform you by email or via a visible notice on our website. The current version is always available on this page.

8. COMPLAINTS

If you believe that the processing of your personal data constitutes a violation of current regulations, you have the right to lodge a complaint with the competent supervisory authority.

In France, this is the CNIL :

  • Website : www.cnil.fr
  • Phone : 01 53 73 22 22
  • Address : Commission Nationale de l’Informatique et des Libertés, 3 Place de Fontenoy, TSA 80715, 75334 PARIS CEDEX 07

9. CONTACT

For any question relating to this privacy policy or the processing of your personal data, you can contact us :

  • Goutille
  • Email : sebastien.torche@goutille.com
  • Phone : + 33 6 22 22 98 34
  • Address : 128 Bis Av. Jean Jaurès 94200 Ivry-sur-Seine